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Accessibility declaration

Created on 5 March 2021, updated on 5 March 2021

SNCB International is committed to make the website and mobile applications accessible to everyone, including people with disabilities. Our technical teams do their very best to comply as far as possible with the WCAG 2.1 standard level AA, in accordance with the law of 19/07/2018 on the accessibility of public authorities' websites and mobile applications (french version).

This declaration relates to the website www.sncb-international.com.

This website partially complies with level A of the WCAG 2.1 standard.

Inaccessible content

  • Certain parts and components of the website do not yet respect the rules of this standard.
  • PDF files can cause problems with accessibility.
  • Alternative texts are missing on images, videos, urls, captcha and pdf documents.
  • The use of title tags (H1-H6) is not optimal on some pages.
  • Contrast ratios need to be improved.
  • Forms are not optimised for accessibility.

We foresee improvement on the site www.sncb-international.com in the mid-term. The content identified as non-compliant is usually linked to an alternative accessible on the same web page. If this alternative does not exist, we ask you to contact us using the e-mail address at the bottom of this page in order to optimise accessibility.

Accessibility test

The accessibility of the www.sncb-international.com website was evaluated by the BOSA Accessibility Check tool (french version). We also work closely with AnySurfer for all aspects of accessibility for the visually impaired.

Contact us

Contact us via internet-int@b-rail.be for all questions and comments regarding the accessibility of the SNCB website. We will do our best to give you an answer within 10 working days.
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* Unless expressly stated otherwise, all fares quoted are per person/per leg (VAT included) based on an online reservation for a 2nd class return from Brussels. Please note, terms and conditions apply. Tip: As the number of seats at the lowest fares on Eurostar, TGV INOUI and ICE trains is limited, we recommend that you book your trip as early as possible. Most international trains allow reservations to be made from 4 months before the date of departure. On ICE trains, booking is possible as early as 180 days before departure, and on Eurostar, booking is possible from min. 157 and max. 277 days before departure, depending on the time of the year.).

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